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Frequently Asked Questions

Here are some common questions and answers to computer issues. As always, please feel free to contact us if you have other questions or need additional information.

If the monitor shows any manufacturer text or displays any graphics whatsoever... it's very very likely then monitor is ok and the problem lies in the computer.

Yes. We can install for a variety of solutions such as a new hard drive or reformatting an old drive.

Depending on the extent of the damage caused by the virus, here are some possible solutions:

Reinstalling Windows
Scanning and cleaning all files
Removing / deactivating the virus

Power off the computer immediately, then call us for an appointment. DO NOT restart your computer.

While many things can cause printing problems; many times simply unplugging the wireless router, powering off and unplugging the printer, and powering off the computer having problems for 30 seconds or so, then powering them all back up often solves printing problems for many people.

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